Your role

We are looking for an SAP Support Consultant  who brings strong eye for business and client focus, as well as technical understanding.

Responsibilities

• Ensure the smooth operation of SAP applications used in corporate management - in the event of a malfunction, prudent coordination of supporting IT colleagues
• Active participation in projects for the further development of our applications, especially in technical tests, transition management and change coordination
• Professional advice from our specialist departments
• Answering inquiries - both from our customers and within the scope of projects
• Identifying potential for improvement in order to constantly optimize our applications - in projects and in the course of small orders
• Expert digitization of processes and thoughtful automation of job flows
• Hybrid /Remote Familiarization with the team

Real impact one step at a time

Considering that it is a new account and project, you will have the opportunity to build a relation with our main stakeholders, explore their culture and adjust our services to bring added value.

Professional opportunities

Alongside performing day to day tasks, you’ll have the opportunity to improve both your technical skills (by working with different tools and platforms) and your soft skills (by taking part in multiple trainings).

Community insights

Accesa's community is structured in Competence Areas, both technological and best practices related, aiming to improve our way of working and have a clearer vision of the tools, principles and technologies we're working with.

You will have the opportunity to be an active member inside and outside the organization. You will also be an enabler for knowledge sharing inside and between communities, in order to keep the community up to date with the technology evolution and innovation.

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Qualifications

Must have:

• Successful studies in computer science, business informatics or
• Alternatively, training in the IT environment, e.g. as an IT specialist (m/f/d)
• Ideally, first relevant professional experience around SAP CML (loans) and IT operational processes - career starters are also welcome
• Also advantageous: Practical knowledge of SAP R/3, SAP S/4 HANA, ABAP, job control, application monitoring and ITIL.
• Persuasive personality with a high level of initiative, strong analytical skills and a process- and customer-oriented approach to work
• quick thinking
• Good written and spoken German

Nice to have:

• Infrastructure-near application knowledge in SAP end-of-life systems
• Knowledge of the IT project management, Agile methodology
• Experience collaborating with European and US customers

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Company Description

Part of the Ratiodata Group, Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and Munich. Over the past 18 years, the company has been establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology and want to have a measurable impact through their work. 

A trusted partner for major brands in Retail, Consumer Goods, Manufacturing, and Automotive, Accesa helps businesses embrace flexibility, adaptability, and evolution within their digital journey, through a large spectrum of tailored IT services, leveraging mainstream, niche, as well as legacy technologies. 

Its sister-company RaRo delivers complex digital evolution solutions for highly regulated industries like Insurance and Banking and, together, the two companies cover the complete digital evolution journey of their customers, from hardware to software and managed services solutions.

With more than 1,000 IT professionals in its 12 Competence Areas and 5 Technical Offices, the two sister companies join forces to build a distinctive people-first culture that enables their people to thrive, their clients’ business to evolve and end-users to succeed. 

Your team
You will be part of the SAP Business Line, having around 60 members specialized in the entirety of the SAP suite, working together in varied project teams.
Our project team comprises of diverse levels of seniority and you will have the opportunity to work with highly experienced SAP specialists, as well as growing alongside a team of keen and curious SAP learners.
We believe in communication and teamwork as a main driver of our success. Our daily experience translates into individual inquiry and investigation, but we continuously share knowledge and support each other with finding the best solution, as we see ourselves as a cluster of knowledgeable professionals, all striving to get the best solution to the customer and constantly finetune our know-how by doing so. Team events, coaching, trainings and workshops are part of the package and you will have a professional context to not only apply your skills and competences but constantly develop them further.

The SAP Basis team is diverse both in backgrounds, areas of expertise, and levels of seniority, including members with over 10 years of professional experience. Our skill sets in technologies and frameworks varies from ITIL expertise to cloud management and project coordination. We incorporate various sub-divisions with SPOC representatives, project managers, SAP Basis experts, and SAP Security experts.

About the project

Our team has been delivering  quality administration and consultancy services for the last 7 years and partnering up with a series of major retail and manufacturing brands from the Germany.  As is the case throughout various industries, SAP systems are considered business critical, and it is our job to ensure the proper functioning of systems for our stakeholders. The sheer breadth of the landscapes we handle, learn or perfect range from day to day SAP system operations, to large and complex tasks such as greenfield installations and cloud migrations. 

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